The management company served notice on the tenants, setting out the reasons for the proposed works. Details of three estimates were delivered to tenants, with no observations or comments made on these. Later, the management company served notice on the tenants to advise that one of the contractors had been appointed, together with the £10,200 demand.
The Appellant, the London Borough of Southwark, was the landlord of 43A Naylor Road, London. The Respondent was assigned the lease of the property from her father. Prior to the assignment, in October 2006, an estimated demand for service charges for major works was sent to the Respondent’s father but never paid. A credit note and notice, headed ‘Final Account Notification and Summary’ and dated 16 May 2013, was sent to the Respondent demanding the sum of £8,562.66 (with a credit note issued in the sum of £3,960.74 as the major works cost less than estimated in October 2006). Again, the sum was not paid by the Respondent.